Turbo Tax online is the way to go when it comes to filing your taxes. I have used it for the last 3 years. It walks you through your taxes, step by step. It asks questions and you answer them, without having to look at a form and read the direction.
I also like Turbo Tax Online because it keeps my returns on file. I can look up old tax returns if I need to and I have it there to refer to when it asks what last years State income tax refund was. At the end, it will give you tips on how you can reduce your taxable income in the following year. You can also purchase an upgrade that gives you even more details on reducing your taxable income, but I have never purchased that. The basic is really good.
Another thing I like is that Turbo Tax is very economical. I don't have to purchase the software and upgrade it - it all comes with the online price. And I have even gotten Turbo Tax for free. In the past, State Farm Insurance has offered it for free for its policyholders and Bank of America has offered it at an extremely reduced rate.