I have had U.S. Cellular cell phone service for about two years now. This company leaves a lot to be desired. U.S. Cellular is a bare bones cell phone company, they are not very technologically advanced. For example at the beginning of my contract I bought an expensive phone because I wanted the ability to take and send videos. I was told by the employee at the store that video messaging was available and that the phone I chose was a very good choice. While I have had no problems with my phone, I am very disappointed with U.S. Cellular due to the fact that they do not offer video messaging and it seems they do not plan to ever get it. Also I understand that the employee wanted to make a sale but now I am stuck with a phone that can hold my videos but does not have the ability to send them to anyone. I bought a data transfer program and cord so that I could transfer my videos to my computer but U.S. Cellular has blocked that feature on my phone. It is very important to buy a cord for your phone, the transfer rates for ring tones and games are a bit ridiculous and will eventually break the bank.
In my honest opinion U.S. Cellular has some upgrading to do and I will not be renewing my contract. I recommend you look at all of your options before choosing your cellular carrier and don't be too quick to jump into a contract because you may end up trapped like me.