I have been a Verizon wireless customer for almost nine years. The first couple of years I was sure I wanted to try somebody new as I wasn't happy. But the more I looked around I realized that Verizon had the best plans to suit me and my family. On the plus side of what I like about Verizon is the new every two plan. Every two years I get a one hundred dollar credit towards a new phone. This year it worked out particularly well for me. My husband and I both wanted the new Verizon Chocolate phone. The phone at the time cost one hundred and fifty dollars with a fifty dollar rebate. They were also buy one get one free. So I used my credit that I get with the new every two and only had to pay fifty dollars for my phone (that I got back as a rebate, so my phone was free). Plus my husband got the free phone that came with the buy one get one free.
I have found very few places that I don't have service. I am out with friends who have different carriers and when they do not have service I do. I am able to pay my bill over the phone, online, through the mail and at the Verizon store. I can change my plan online, over the phone or at the Verizon store.
Overall I am very happy with Verizon. The biggest downside to Verizon is that they do not have rollover minutes. However when I renewed my plan this year they gave me two thousand bonus minutes to use in the next year.
I would recommend Verizon to anybody. I think they are one of the best cell phone providers.