Vodafone offer a sim only contract, meaning I can keep my original phone. The contract is £10 a month for 100 minutes and 500 texts. Seemed perfect for me. Little did I know £10 a month was not a realistic price. I started the contract and all was well, I recieved the SIM in a couple of days and it was easy to set up a direct debit account online. I used my phone and everything was fine, until I realised I had no idea how much I was spending. I rang up my balance number and it was either 'unavaliable' or would give me details of my balance three days ago. My balance would change a lot from day to day and so, a balance update from three days ago was useless to me. When I signed up for the contract I was given an online account where I could supposedly 'manage my bills'. Funnily enough, my bills and balance checks were always unavaliable. It truly did feel like a con. I ended up spending £136 one month without knowing what I'd really spent it on and decided enough was enough. I then had the fun of trying to cancel the contract, this took about another month (just so they could get another payment out of me), but thankfully I can now say I am free of Vodafone!
What a nightmare!
Thank you for reading