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Waiting And Waiting...

Reviewing: Hotel Club Online Booking  |  Rating:
Chris Kong By Chris Kong on
Badge: Publisher | Level: 5 | Accommodations Expertise:

We, a group of us will be going to Bali this coming September. All our air tickets are booked online so we are now trying to book our hotels in Bali online too. I googled searched and found quite a few online hotel bookings like Asiaroom, Wotif, Rates to go, Hotel Club etc etc. Frankly speaking I dreaded to do online hotel booking overseas because of giving out all my credit card details despite of all the sites claiming that they are secure with https, Thawe, etc.

On further search I found that Hotel Club accepts Visa Electron Debit card which means that I can deposit in the hotel charges into my Visa Electron and then they can deduct the hotel charges from my Visa Electron whioch do sound a bit "safer". Excited and happy I quickly deposit money into my Visa Electron and proceed with my hotel bookings with Hotel Club under "instant confirmation" status.

But today is the 6th day after I made my booking and status on their website for my booking is still " your booking has been received and as soon as we receive any news from the hotel we will email you"...That status there is still the same as when I first made my booking!!. I have emailed the customer service and the reply is......" sorry for the delay because of high volume of reservation"But it was stated on the website that for hotels in Asia it takes only a day to confirm now it is the 6th day....

I hope that today I will receive a favorable response from Hotel Club....