This has to be the worst office chair I have ever owned.
It's a prime example of "You get what you pay for", in the worst way possible. If I had known how terrible this chair was, I wouldn't have paid so much for it.
It was very simple to set up, and it looked good...for a couple of weeks. Within that time period, the seat cushion quickly disintegrated into nothing. I'm a very small person who weighs half of the "recommended weight". (Which happens to be 200 lbs.) Not much longer after that, a friend sat in the chair and one of the arms broke. Since it was within the 60 days of warranty, I called up customer service about a replacement arm...who then proceeded to give me the worst customer service I have ever received. The arm arrived almost a month later. By that time the other arm had cracked due to the fact weight was distributed in the chair unevenly from the other arm.
Calling back customer service, I got a very hostile reply that I would have to provide detailed proof that this had happened...and was questioned MANY times as to whether I was "truly under the weight limit". (Yeah...they went THAT far.)
In the end...I got the replacement arm...and still am using this uncomfortable chair until I can find an affordable replacement.
But take my advice...don't purchase this chair. It's available at Walmart stores as well as on their website...so stay FAR away from the fifty dollar leather computer chair!