I recently purchased this from Wal-mart while I was just walking through their games and software section looking for a new game to kill time. I was an easy install took about two minutes maybe with everything selected. I figured this would be a decent add on to everything else I use for web design, figured I'd use it for knocking out quick pages for people and some pro-bono work I do on the side.What I found out was that it does have a small learning curve but everything is truly drag and drop and what you see is what you get. They include a bunch of templates for you to use and edit as you see fit. The templates is where this program really shines as everything is already laid out for you and all you have to do is input some information and then add your own images to the web page.
The learning curve comes more into play when you are trying to link between the pages you may make. You have to interlink all the pages between buttons or plain old fashioned text links, all depends on what you are using and what fits your site. It does have a feature that you can use to check all your links to make sure you got all of them though which is very helpful.
I have not gotten an update nor had to use their customer support so I could not review those items of this software.
It also comes with its own FTP (File Transfer Protocol) program for you to use for uploading your files to your server. I haven't used this feature yet, but will give it a try soon to see if it works. I will update this review once I use it.